[Resolved] Whirlpool India — refrigerator repair not satisfied

rajeshsaraf13

from Kolkata, West Bengal

Address:

269 g.t.road.liluah.howrah, 147 g.g.road.howrah, Kolkata, West Bengal, 711204

I lodged a complain regarding my refrigerator in customer care, work was assigned to sintech techno appliances, gn-4 sec-v salt lake, the door alarm was continuously alarming.
The technician came and told that there is a problem in circuit, he opened the circuit and took with him stating that he will have to check it, after 3 days they told there is a problem in a circuit and a parts had been changed amounting rs 550, the person came and installed the circuit, but the problem which i faced the 1st day of ringing alarm was the same, then he told me that the censor of door alarm is faulty
And have to be changed. The cost being rs 3000/-, i agreed but till date there is no response... This srevice centre is fraud
My job no. Being 19 f 20014
Kindly take action

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Aug 1, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2019

Whirlpool India Customer Care's response Dear Team,

As there is no complaint number or contact detail provided, we are unable to communicate with the concerned person. Hence, we have asked customer to share the details, so that we can do the needful.

Regards,
Whirlpool Support

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Comments

arka mitra

Nov 11, 2021

I lodged a complain regarding my bajaj microwave service at Sintech Techno Appliances (GN-4, SEC-5, Salt Lake).They send a technician on same day and take my microwave panel board which was said that within 24hours they informed me about the repairing cost.But after 10days then didn't even inform the cost then i put mail on tweeter after that they give the estimate of repair cost of Rs 1570/- and 400 rupees inspection charges which are included 6month warranty if the same issue persists.But After 3days the same issue is arriving now after 1month of daily following up several time they don't even send a technician to recheck it.now when i called them they just only said we will send the technician tomorrow..i dont know how could this type of irresponsible person get the franchisee from reputed company like @Bajaj.Totally fraud service center and bajaj should take the necessary action against this Center.otherwise public can't trust the aftersales services towards Bajaj.Horrible experience with the service.

Name-Arka Mitra
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