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[Resolved]  Whirlpool India — Refusing cheque payment

I repaired a washing machine from supreme electro-mech Pvt Ltd plot no 78 industrial area phase-2 Chandigarh. At the time of payment they are refusing to accept the payment through cheque and asking for penalty charges through cheque. They even don't return the defective material to us too.
The customer care executive Kavita .B don't have manners to talk with the customer. Please sort out problem or we have to file a consumer complaint.

Refusing cheque payment
Refusing cheque payment
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Complaint marked as Resolved Mar 3, 2017

Complaint Status


[Jan 27, 2017] Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Whirlpool India Customer Care's response Jan 27, 2017
Dear Trilock Chand,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support
Verified Support
Whirlpool India Customer Care's response Jan 28, 2017
Dear Trilock Chand,

We hope our team got in touch with you and shared the requisite information regarding your concern. Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.

Regards,
Whirlpool Support
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