[Resolved]  Whirlpool India — regarding service problem, bad behavior and asking for money with in warranty

Address:

110043

I have purchased a 3 door refrigerator of whirpool on 27th october, 2014 from sargam india electronics pvt ltd. Now my refrigerator was not working properly. So we registered a complain regarding same. On 3rd july your one executive came and he asked that its compressor is not working and we have to refill gas also and charges will be 2000 rupees for gas and compressor is under warranty. Then on 4th july your another executive came with compressor and he worked for 1 hr on frige then he asked compressor is not taking load my senior will come tomorrow, mujh se nahi ho raha. On 5th july morning we got a call and he asked that he will come till evening. Now we got a call they are asking that its not under warranty hum log paso mai dhik kar sakte hai. When purchased in 2014 last ist thing its under warranty only they have told us for 10yrs. And we have purchaged 4yrs+ back not 5yrs completed. Apart from your customer service guys we never shown this to any one else as its under warranty, i am clearing this thing on prior notice. Senior are not taking action they are asking we can do it in money. They are asking if you want to go consumer court you can go.