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Whirlpool India — Regarding Whirlpool poorest Fully AutoMatic Washing machine and Poor Customer care and Poorest technician Services
17 June 2017 was the most stupid day of my life that I Bought Whirlpool Full Automatic Washing Machine from a Whirlpool dealer in Uttam Nagar Delhi at a cost
of Rs 27500.
Since that day, It has become a liability for me and my family.
Since the day of installation, it was jerking, we complaint about it many times but it never fully sort out fully till now.
Then some day some current related issue and some day any other issue kept on coming.
We kept on paying for this to Whirlpool technical team for solution of problem but its problems kept on increasing over time
Now its Motor is not working. A Technician visited our house today and he said its 1) Washing Motor 2) Capaster 3) Belt 4) Tsp all need to be replaced.
and its cost would be 7500.
Motor was in warranty and he was not even willing to replace motor.
I want to remind that we bought this washing machine in 27500 rupeees and we have already suffered and spent a larger amout of expense and energy on it.
and When we did video recording of all expenses that technician was telling then he ran away from home. perhaps, he was thinking to ride on us for some of his commission by parts selling.
Then again we called customer care number. They gave uttam nagar delhi supervisor( Rohit) number [protected] and He gave his centeral head Mr Ram Verma number [protected] . we called Mr Ram Verma 5 times on mobile at different time but he is not picking call.
We are fed up with this poor product and that after sale services of whirlpool. If you cant make high quality product then please shut down your business for ever.
I am very sincerely requesting to fully sort out Whirlpool washing machine issues .
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Whirlpool India customer support has been notified about the posted complaint.
Apr 25, 2022Whirlpool India Customer Care's response Dear [censored]ansh,
Please share your complaint number or mobile number. We will ensure all possible help.