[Resolved]  Whirlpool India — Replacement of disfunctiona Refrigerator

I baught a single door whirlpool refrigerator from Khosla Enterprise, Berhampore, Murshidabad. The very next day it stopped working. I immediately contacted Whirlpool customer service. The executive came and suggested that it should be replaced and he also had a chat with the seller. The seller too agreed to replace the item. The seller is now saying that thay have done necessary communication with Whirlpool and waiting for confirmation from their side. The moment they get the confirmation mail will immediately replace the refrigerator. But Whirlpool is not responding neither to me or to the company.
Now my concern is that it's almost 8 days and without any fault from my side i had to suffer by buying an item from Whirlpool. I have to contact once the seller and then the customer service costing my time, money and energy.
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Sep 17, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2021
Whirlpool India Customer Care's response
Dear Team,

As checked the installation has been done. case closed.

Regards,
Whirlpool Support
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