[Resolved]  Whirlpool India — replacement of fridger's cover

Sir, i have made a complaint to your company representative vide mobile no.[protected] regarding replacement of fridge's cover. Your representative told me to deposit rs.1155 in your company account no.[protected] ifsc code kkbk0004329 in kotak mahindra bank. I have deposited required amount of rs.1155 vide transction id p1908201059377283479710 on 20.08.2019 at 10.59am. But i am sorry to say that the cover has not been replaced as yet. Please look into the matter and do the needful urgently.
Regards
Ram pal choudhary
890 z type qtrs. Timarpur, delhi-110054
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Oct 7, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
Whirlpool India Customer Care's response
Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.
Verified Support
Sep 06, 2019
Whirlpool India Customer Care's response
Dear Team,

As discussed with our services team, we got to know that customer had repaired his appliance from local vendor. As per company policy work would be done on chargeable basis. Same communication shared with customer.

Regards,
Whirlpool Support
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