Whirlpool India — replacement of refrigerator

Address:Kolkata, West Bengal, 700082

A refrigerator purchased in may 2017 and found a disput in it. I have applied for replacement of the same. But after 5 months no action taken by whirlpool. Registered mobile no is [protected]. I have talked several times to customer care. They always answering statements which are not similar with each other. What can i do for this? I have paid for new item but you sold me a broken item. Deliver boy also filled up a complaint for the same. How time long it required to be need for replace it? Can we get the disput free item by you???
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Despite of several mails and phn calls my complaint dt. 2nd August 2017 is yet to be resolved. No response is coming from service centre. Compelling me to take legal action.
Name. Nupur dutta
Mob. [protected]
Howrah
Reg. Split AC

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