[Resolved]  Whirlpool India — replacement refrigerator

Address:Kolkata, West Bengal, 700026

We have purchased a refrigerator on 24.06.17 which was dent on arrival as inspected by your representative.

On 30.06.2017 we enquired that you people have got the approval & our unit will be replaced soon. Till then we have called up toll-free no [protected] & to your branch coordinator again & again ms. Debosree[protected] without any feedback.

Each time we have given assurance that somebody will call us back.

We want to know how long we had to wait for the replacement or do we have to take any legal action.

Reference are attached :

Kl[protected]

Also written mail to [protected]@whirlpool.com without any response.
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Sep 3, 2017
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Whirlpool India Customer Care's response
Dear Customer,

Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.
https://www.consumercomplaints.inwhirlpool-india-replacement-refrigerator-c1643073#
Regards,
Whirlpool Support.
Verified Support
Aug 02, 2017
Whirlpool India Customer Care's response
Dear Customer,

Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.

Regards,
Whirlpool Support.
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