Whirlpool India — scam in service

 
3 Reviews
 Raviprakash M on Jan 20, 2018
Only while spinning heavy noise is coming. Today at 1.30pm whirlpool technician by name mr. D. Yuvaraj ([protected]) addressed the service request (Cn[protected], and he told water went into barring due to that noise is coming. He put 1200 grams (12 packets) of whirlpool scalegon powder in washing machine and charged me rs.2, 160/- for this. He left my home by telling that few more service call i have to address, while return back to office will come and take your machine to service center for repair. I don't have hope that he will address again my issue. I am requesting you people, please assign this service request to another good technician, who will address this by today. Thanks in advance.

Complaint Status


[Jan 20, 2018] Whirlpool India customer support has been notified about the posted complaint.
Updated by Raviprakash M, Jan 24, 2018
Even After completion of 24 hours from raising complaint, no one responded on my complaint. This shows the level of negligence towards customer grievances.
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

Dear Whirlpool India Customer Service Team,

After changing the barring, Still Noise is not reduced to normal level, In addition to that Abnormal Vibration is coming with wobbling while washing machine in the wash mode. Really we got disappointed with service of Whirlpool Technicians.(Mr.Delip.N [protected]). He didn't clearly checked the performance of machine in all possible levels. Kindly arrange a good technician to reinstate the performance of my washing machine, As soon as possible.
Regards
Ravi Prakash M
[protected]
Whirlpool Service center in nearby location medavakkam, chennai refuse service and maintenance of the Water purifier.Inspite of repeated requests for service, no response from the service centers.REGRET BUYING WHIRLPOOL PRODUCT AND A "NO TO WHIRLPOOL" going forward

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    Whirlpool India - scam in service