[Resolved]  Whirlpool India — Taking service charges 450/-

HELLO, I AM WHIRLPOOL CUSTOMER. ON[protected] MY REFRIGERATORS WAS UNABLE TO COOL SO I RAISED A COMPLAINT ON THE SAME DAY. SO I HAVE SPOKEN WITH THEM AND TOLD THE ISSUE. THEN AFTER A DAY THEY CALLED ME AND SAID THAT WE TAKE SERVICE CHARGES 450/- AND SEPARATE PART AMOUNT. the service center is near to my house.
kindly take action on the Visakhapatnam whirlpool team.
I have whirlpool products in my house but on that, they dint took that much of amount 150/- they have charged .
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Aug 6, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2020
Whirlpool India Customer Care's response
Dear Team,

We have forwarded this concern to our service team and our service team will contact to the customer.

Regards,
Whirlpool Support
Verified Support
Oct 26, 2020
Whirlpool India Customer Care's response
Dear Team,

Our team tried to get in touch with customeron this number ([protected]), but couldn't reach.

Regards,
Whirlpool Support
Verified Support
Oct 28, 2020
Whirlpool India Customer Care's response
Dear Customer,

We value you as a customer and we have already shared the discounted amount as a special gesture.However we have not received any approval from your end to process your complaint further on chargeable basis.Hence We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

Regards,
Whirlpool Support
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