[Resolved]  Whirlpool India — the product delivered is damaged. i sent my product in good condition but it is damage in return.

Address:

HI-TECH SOLUTIONS WHIRLPOOL AUTHORISED SERVICE CENTRE TC 16/1561(6) NR. ANANTHAPURI AUDITORIUM JAGATHY THYCAUD P O TRIVANDRUM-14 PH: 0471-2327532,2327542 MOB: 9207711802 EMAIL: [email protected], Thiruvananthapuram, Kerala, 695011

On 05/07/2019 i request for a service regarding water leakage & loud much noise to the customer care of whirlpool vide complaint no.co [protected] and suddenly on the same day itself the technician of whirlpool (Hi-tech solutions whirlpool authorised service centre tc 16/1561 (6) nr. Ananthapuri auditorium jagathy thycaud p o trivandrum-14 ph:[protected], 2327542 mob: [protected] email: hitech. [protected]@yahoo.co.in) arrived and inspected the machine and identified that the bearing of the device got damaged and need to replace the same & told that he has to take this machine to our service centre and charged a visiting charge of rs.472/-after 2 days they took the machine to their service centre. It is been 10 days but no update. Whenever i called service centre, they say part is not available. On 16/07/2019 i request another complaint regarding the delay in delivery (Complaint no.co [protected]) on 17/07/2019 i received the machine and charged a sum of rs.4500/- and the invoice is only for rs.3800/- & rs.700/- as transporting charge without a bill for 8 kms from my home. And i noticed that the product delivered is damaged. I sent my product in good condition but it is damage in return. Another complaint done complaint no.co [protected], but no response from their side. I kindly request for replacement of damage product & issue a gst invoice for transporting charge which they have charged from me with out bill.