[Resolved] Whirlpool India — unprofessional & negligent attitude towards service

puneethms

from Bengaluru, Karnataka

Address:

#251, 9th cross, 2nd main, kaveripura, kamakshipalya, bangalore-560079, Bangalore, Karnataka, 560079

Dear Sir/Mam
Your representative visited my place 2 days back on request to repair the leakage in washing machine and i have paid a bill of 3800 Rs for nothing.. The problem of leakage has escalated and the representative is not ready to visit my place to rectify the same before 11:30 am to rectify the same.
The service seems to be highly unprofessional.
Hope you address the issue ASAP.
Visit of the representative for inspection : 14/06/2019
Revisit of your representative with required accessories : 14/05/2019
Leakage problem not solved and technician is not ready to visit in the time of customers convenience ie before 11:30 am.

Was this information helpful?

No (0)

Yes (0)

Jul 24, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support

Verified Support

Jun 19, 2019

Whirlpool India Customer Care's response Dear Team,

Our service team tried to contact customer but couldn't get through.

Regards,
Whirlpool Support