[Resolved] Whirlpool India — very bad customer service by whirlpool
JJai kangra on Sep 14, 2019
We purchased a 35, 000 washing machine in
Have purchased one washing machine from ril in 2017 and within 1 month issue has arise and whirlpool team took the machine and again repair and send it back to me but issue was not fully done and since day one it has a leakage problem. Now after 1 and half years machine stopped working completely and no one to listen the complaint, what kind of machine is this that, it didnt work for 1 and half years. Right now is a piece of junk and there is no one to hear the problem.
Whirlpool india is a worst company to deal with. They make false commitments but never solve the problem even within warranty period. Shame to have such company... Never buy whrilpool product else one will have to repent... Our whirlpool fully automatic front load wasing machine is not repaired even after 2 months... Despite of continuous i tried to give rating 0 unfortunately i don't find it. Very bed customer service. After buying 1 products unfortunately i understand about whirlpool service. Don't go with whirlpool in future
Complaint marked as Resolved 2019-10-20 23:10:24
[Sep 15, 2019] Whirlpool India customer support has been notified about the posted complaint.
Verified SupportWhirlpool India Customer Care's response Sep 16, 2019
We are working on the customer's concern and will share you the further updates shortly.
Verified SupportWhirlpool India Customer Care's response Sep 18, 2019
We got it checked with the service team and confirmed that our service team has already shared the required information but customer is denying for the services.
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