[Resolved] Whirlpool India — warranty product not repaired | |||
Hi, i have raised a complaint for my washing machine which is under warranty. Request no:cn[protected] dated on 09may2019. They have assigned a technician from arivand agencies. I have submitted my bill and warranty card to the technician. They are stating like without purchasing the accessories from them they wont replace the failed parts. Also i have complaint to the agencies manager karthik: [protected], he is also stating the same and behaving very rude. I haven't faced such bad customer support like whirlpool till now. I suggesting customers please don't buy whirlpool products. Was this information helpful? | |||
Jul 2, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support May 16, 2019 Whirlpool India Customer Care's response Dear Team, We are working on the customer's concern and will share you the further updates shortly. Regards, Whirlpool Support. Verified Support May 29, 2019 Whirlpool India Customer Care's response Dear Team, We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer. Regards, whirlpool Support | |||
 4 Comments | |||
Comments
Disappointed with after sale services. I had purchased Window AC in the month of April, 2018. I had not received any after sales service yet.
Whirlpool India Customer Care's response, May 17, 2019
Verified Support
Dear Customer,
We're really sorry for the experience you had. Please share your mobile number and address details with us. We'll surely look into it.
Regards,
Whirlpool Support
We're really sorry for the experience you had. Please share your mobile number and address details with us. We'll surely look into it.
Regards,
Whirlpool Support
Please provide new pcb board price, for servicing the existing board they are charging 2600 Rs
Whirlpool India Customer Care's response, May 22, 2019
Verified Support
Dear Customer,
Please share your registered mobile number. We will ensure all possible help.
Regards,
Whirlpool Support
Please share your registered mobile number. We will ensure all possible help.
Regards,
Whirlpool Support
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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We're really sorry for the experience you had. Please share your mobile number & complaint number with us. We'll surely look into it.
Regards,
Whirlpool Support