[Resolved]  Whirlpool India — washing machine door issue not fixed

We are using whirlpool washing machine - front load type - 7kg model - supreme care 7014. We are facing issue with door opening. Door not opening at the end of cycle and next cycle is also not starting. Complaint was lodged on 09.02.2019. Complaint number - cn[protected]. Technician came and attended. But the issue has been pending for arrival of spare part. It has been over two weeks now. No action has been taken. Customer care is so irresponsible that they have been asking us to wait for 45 days!! They dont even know the amount of discomfort they have been putting us in. Asking a customer to wait for a part for over 45 days! Seriously what kind of a consumer company is whirlpool india? I spent over 35000 rupees in purchasing this washing machine. This was claimed a superior product. What is this quality of machine and customer service response by whirlpool? They dont even know to look for any alternative options? Highly disappointed with buying this machine