[Resolved]  Whirlpool India — washing machine fully automatic

Address:

New Delhi, Delhi, 110014

I have been using whirpool washing machine fully automatic model white magic pro (700 h) 7.00 kg since long back. The agitator/ pulsator of my machine got damaged and i lodged a complaint on 17.08.18 for its repairing. A technician from authorised service center i. E home appliances, a-5, himgiri enclave, chander vihar, near kikar chock, new delhi-110041 came and told that the pulsator/agitator shall be replaced. He told me total repairing expenditure as rs 3100.00 (Rs 2800.00 approx. Spare part cost and 275 as servicing charge). He removed the old defective part from machine, carried away it and intimate me that the new part will be replaced within 1-2 days. He again came on 18.08.2018 with a poly wrapped spare part and told me that this is a new part for that he charged rs 2840.00 and service charge of rs 250.00. My total bill amount is rs 3090.00. After his departure when i closely looked spare part i was completely shocked to see my old defective part with some repairing.in this way the authorised service centre cheated me. It is therefore requested to whirpool team to cancel such authorisation and try to refund my money back from authorised service centre.