[Resolved]  Whirlpool India — washing machine fully automatic is fluttering

Address:122002
Website:www.whirlpoolindia.com

I bought a fully automatic 7.0 kg whirlpool washing machine last month. While washing the cloths i noticed that the machine is fluttering violently when it is spinning. There is a huge vibration and abnormal sound too. The matter was reported to the customer care. Technicians came but did nothing. It seems that there is a manufacturing defect in this machine. Please do the needful.
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Nov 12, 2018
Complaint marked as Resolved 
Technician from Whorlpool service centre visited and observed the complete operation of this machine. He convinced me that this much vibration and sound produced by the machine is normal and acceptable for the machine. So I need not to worry at all. He suggested me to make use of this machine without any hesitation It is my personal. advice to the new buyer of a washing machine that he/she must physically see the demonstration the machine he/she has decided to buy. He/she should also compare the operation of the similar machine of other companies too. And then only he/she should proceed to place a buy order online. Thanks.
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Nov 10, 2018
Whirlpool India Customer Care's response
Dear Customer,

We got it checked with the service team and confirmed that our service technician is going to visit at your place by tomorrow to assist you with the appliance issue.

Regards,
Whirlpool Support.
Verified Support
Nov 12, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.
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