[Resolved]  Whirlpool India — washing machine leaking issue

Address:

Bangalore, Karnataka, 560043

Hi,

I want to register a compliant on the repair services provided by whirlpool washing machine executive. There was an issue of water not flowing in to the machine for which we had raised a compliant. When the executive came, he has put a new inlet valve and calstrait to the washing machine.

The issue is the threaded inlet pipe (Connected to machine water supply) to which the calstrait is connected is shaking. Before the repair is done, this was tightly fixed and was not shaking at all. It is not properly fitted and water is leaking throughout at the joint. We have paid totally rs. 3722 for the entire work. I was not in india and my wife asked the whirlpool executive to fix it properly as it was shaking. He said that it is fine and is not an issue.in my absence, my wife could not argue with the executive much on this. I am back to india couple of days back and have noticed the problem. The thread is not getting tightened properly and the water is getting leaked and we have to manually pour the water in pipe. I need whirlpool team to take immediate action and send some good executive to fix the problem free of cost. Else, i will escalate this to the higher management. I am attaching the copy of the receipt which shows we have paid the amount of rs. 3722. Kindly do the needful.

Regards,
Brijesh aiyappa
Mob - [protected]