[Resolved]  Whirlpool India — washing machine model 12203

Address:532284

The general manager,
Whirlpool electricals ltd,
Sub: - dissatisfaction with the product
Dear sir,

I would like to state that i have purchased washing machine (12203) of whirlpool company in jan 2011.

The pcb of the washing machine created problem right 3rd year and we have replaced it almost 3 times with the new pcb and have almost afforded 14000 inr which is equivalent to the cost of the machine. This is a bad experience that i have ever had with an appliance. I have seen lot of reviews on this model in the internet stating almost everyone has the same problem with the pcb. I am completely dissatisfied with the product.

Does your company has any root cause analysis on this? I have not really benefited by buying this product. I am really regretting with the purchase.

Thank you.
Vikram konchada
Vikram.[protected]@gmail.com
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Sep 23, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Whirlpool India Customer Care's response
Dear Vikram,

Our service team tried contact you but couldn't get through. Please share your convenient time and alternative number in order to assist further.

Regards,
Whirlpool Support.
Verified Support
Aug 23, 2018
Whirlpool India Customer Care's response
Dear Vikram,

Our service team tried contact you but couldn't get through. Please share your convenient time and alternative number in order to assist further.

Regards,
Whirlpool Support.
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