Whirlpool India — washing machine model 360 top load fully automatic

I purchased the machine of 7.2 boom wash 360 top load on 10/01/16.
From last one year there is a problem with machine showing ss1 error during rinse cycle. Several times mechanic visited and changed motor, motor belt, sensor cable two times. Still problem is there.
Now the recent development is as mentioned below. I have raised the complain again and, today service engineer is visited to attend the complain. As per him the machine is to be shifted to whirlpool workshop. When i quiry who will shift the machine, they told customer has to shift the same. When i called over [protected] at 3:02pm on 22 sep 17 to confirm the same, whirlpool executive told i have to shift the machine to the service center at my own cost and risk.

As per user manual under limited warranty section, any damage to washing machine during transportation by purchaser is not covered under warranty, so how i can shift the same.
As per my transporter, cost will be rupees 4000 for to and fro, as service center is 45 km from my place, so who should bear the transport cost when machine is under warranty and problem is from last one year, which is purely technical and no operational fault.