Whirlpool India — washing machine whirlpool fa 6.2 kg deep clean 62 grey 10ymw

Address:

Ernakulam, Kerala, 682024

I had purchased a new Whirlpool Washing Machine from M/s.Pittappillil agencies, Edappally, Kochi on 21st June 2016 as per the details mentioned as follows
Washing Machine Whirlpool FA 6.2 KG SWDEEPCLEAN 62GREY 10YMW
Model 31104
Serial No: INF[protected]

Since we purchased this machine the same is used a little(once or twice in a month). But its very painful to say that at present the machine is under total damage and can't able to use for the washing purpose. Regarding this we had raised a complaint to the Customer Care of Whirlpool vide Complaint No.CO[protected] on 25.05.2019 and suddenly on the same day itself the Technician of Whirlpool arrived and inspected the machine and identified that the bearing of the device got damaged and need to replace the same. Also the Technician said that this is the regular issue which is occurring in this model.

Its very grief to me that such a reputed company like Whirlpool is making such stupid make and trying to cheat the customer even after paying a huge amount of Rs.18500/- and have no making quality. Before this Whirlpool we used IFB for many years and even a single time we didn't faced such issues.

So please make an arrangement to replace the the Machine and rectify the issue on free of cost at the earliest

Regards
Sreeshob
[protected]