[Resolved]  Whirlpool India — Washing machine whitemagic 6.5 2017

I purchased white magic 6.5 top loader in Nov 2017. Last week it started making big sound. Called Whirlpool technician. He told bearing is gone bad, needs replacement and costs Rs.5000.
My question is how come within three years with minimal use gear assembly has gone bad ?
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Aug 9, 2021
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2021
Whirlpool India Customer Care's response
Dear Team,

In this case customer repaired his appliance by local vendor.

Hence, we are closing this case.

Regards,
Whirlpool Support
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