[Resolved] Whirlpool India — Whirlpool ac 1.5 tons purchased in 2015

Agnel Henry

from New Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.whirlpoolindia.com

Whirlpool technicians visited within this month to service our ac and after a of service, suddenly the panel stopped working. when i launched a complaint to whirlpool the service center people are asking for rs 1900 for panel change. It was working fine before the service.

Why should i pay this amount when the fault happened after service? whirlpool said i need to deal with the service center then why whirlpool is selling ac? service center people should sell ac. Since its a matter of Rs 1900 Service center people would never accept their fault. I request you to take proper action against them and asked them to change the panel free of cost because it is their fault not ours.

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May 21, 2017

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2017

Whirlpool India Customer Care's response Dear Agnel Henry,

We're sorry to hear your experience. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support.

Apr 17, 2017

Updated by Agnel Henry what happened to this? half of the monday gone already..

Verified Support

Apr 20, 2017

Whirlpool India Customer Care's response Dear Agnel Henry,

Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.

Regards,
Whirlpool Support.