[Resolved] Whirlpool India — whirlpool double door refrigerator on fire

Akarshik

from Mumbai, Maharashtra

Address:

Pratiksha CHS, Rh 105, flat no. 201, MIDC, NR. Model college, dombivli east, thane, Thane, Maharashtra, 421201

I bought the whirlpool double door intellifresh/neo, 3 months before from vijay sales. The refrigerator in the morning caught fire, which destroyed the half of the kitchen. Tried to reach out to their customer service, they want me to wait for a day with burnt fridge and destroyed kicthen for a day because they can't send service guy on sunday!!!
If new refrigerator can catch fire in 3 months with 10 years of compressor warranty... I really feel, i have chosen the wrong brand!
Didn't expect this from whirlpool, i should have checked the reviews about their refrigerator getting caught on fire.

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Dec 20, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2019

Whirlpool India Customer Care's response Dear Team,

We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer.

Regards,
Whirlpool Support