[Resolved]  Whirlpool India — Whirlpool - magic 7.7 kg washing machine

Address:500026

Whirlpool charged my INR 4000/- for replacement of Washing Machine (7Kgs) mother board, where the issue was one capacitor blown. Thereafter we did nto use the warm wash feature. now when we try the same the unit indicates the same time as for normal wash. when the technician is called he indicates that if not within 1 month they will need to be paid for the visit again.. and perhaps they may not have connected the heater button... but we need to pay even if this is their mistake

what it indicates is poorly trained technician and a group just out to make money fooling customers...
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May 22, 2017
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
Whirlpool India Customer Care's response
Dear Laxman,

We're sorry to hear your experience. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support.
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