[Resolved]  Whirlpool India — Whirlpool puratron water purifier

Address:700060

Purchased a whirlpool puratron water filter on 21st june 2017 worth rs.8000/. Company person came on 23rd and said he is unable to install it as the supplied cable for connecting machine to water source is little less than what is needed. He went back without resolving the issue and no one has got in touch thereafter. I am sitting with a new machine unable to use it. If whirpool cannot fix my problem and start the machine they should take back their machine and return my money immediately so that i can purchase some other machine. The shop from where i had purchased, capital electronics, behala, is also not helping. Needless to say that we are in urgent need of a water purifier for our regular supply of drinking water since our previous machine has stopped working. I wish they did a sight inspection before supplying the machine to me and accepting my payment.
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Jul 25, 2017
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2017
Whirlpool India Customer Care's response
Dear Concern,

We're really sorry for the experience you had. Please share your mobile number & complaint number with us. We'll surely look into it.

Regards,
Whirlpool Support.
Complaint comments 

Comments

Hi Team, I buy a whirlpool fridge, but not proper on it, 2 Tray missing for that. Kindly Arrange For this. Thanks & Regards, Manisha contact:-[protected]

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