[Resolved]  Whirlpool India — whirlpool refrigerator complaint

Address:7/2 ESAPPA CHETTIYAR STREET,, VISWESVARAPURAM,, Sivaganga, Tamil Nadu, 630001

I purchased one whirlpool 340 l 3 star frost free doble door refrigerator (If 355 elt, arctic steel) through amazon vide invoice no:smab-114902 dt.28/02/2019. The same has been despatched from clodtail india pvt ltd, snd infra, shed nok3, survey no:402/1f2b. Padur road, kuthambakkam village, poonamali, chennai-602107.
After purchased with in a month cooling problem started to very low then i complaint to whirlpool customer care[protected] after that the local service center at karaikud cell-[protected] i as come and inspect and to change the following spares by our 7 complaints till date.
1) change of sensore 2) advise to purchase a new whirlpool stabilizer 3) to change the heat eliment 4) advice to amc up to 2022 5) change of board.
Till date complaint has not rectifid we sufferd a lot. Today mechanic come and visit and he has no idea for rectification and tell us to replace refrigiratore is the only solution. Furthur i wish to inform i am your one of your longest customer for the past 20 years. For this time only i faced lot of problem with this fridge. This is a day to day problem for my housewife so request you to kindly replace the fridge.

By
Rm. Muthiah
Karaikudi
Cell-[protected]
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Jan 17, 2020
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Whirlpool India Customer Care's response
Dear Team,

In this case we are working on the below mentioned concern and update the status shortly.

Regards,
Whirlpool Support
Verified Support
Feb 10, 2020
Whirlpool India Customer Care's response
Dear Team,

In this case, our service technician has visited and replaced the appliance now appliance is working fine. Same has been confirmed with customer as well. Hence we are closing this case.

Regards,
Whirlpool Support
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