Whirlpool India — whirlpool refrigerator spare part charges and repair

Address:New Delhi, Delhi, 110018

I called for refrigerator complaint on 28th oct 2017 from vikaspuri to whirlpool company customer care and their service centre pinnacle services. I have a double door mastermind fridge in which my freezer was giving coolness than the down part which was warm. The service man came on 28th oct and said that the fan motor is not working and hence you have to repair the same which will cost rs.2200/-, next day he brought the spare part which did not have any mrp prices in the box and was told that its part is from whirlpool co. And it is genuine part so this will cost rs.2200/- somehow after bargaining he deducted rs, 200/- and took from me rs.2000/- the photo is attached herewith. I was shocked and surprised that this box did not have any mrp price. After he left, i checked with whirlpool site and the same part picture and it was mentioned only rs.145/- the link is attached herewith. I wonder how the company can charge rs.2000/- for the freezer fan motor part which is just only rs.145/- i tried to call the whirlpool manager, ms. Geetanjali rathore who did not respond well and simply passed on to area manager west delhi zone. I am yet to get answer from them.

I request you to kindly tell me the fan motor part price and get me the refund money from pinnacle services. https://www.indiamart.com/proddetail/whirlpool-fan-motor-[protected].html

Chandrasekar [protected]
+2 photos
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