[Resolved]  Whirlpool India — whirlpool simply pathetic company and worst services - never choose whirlpool

Website:

www.whirlpoolindia.com

One of the worst and pathetic experience with whirlpool washing machine. Never ever buy whirlpool washing machine go for lg. Let me tell a bit what happened with me

I had purchased a fully automatic whirlpool washing machine model 700h on 2012.

Since then i am having worse experience with the whirlpool machine.

Till now, three times the motherboard of this model changed. After each one year, machine used to stop working and after service request representative used to come and say there is no way but to change the motherboard which costs more than 3.5k + tax every time and service charge rs. 400 + tax. There is no other problem in machine. Some days back again machine stopped working and as usual their representative said same thing motherboard need to change again which we changed like usual 1 year back. This is going to happen 4th time. I had brought the product by 17k and for motherboard change already wasted more than 15k.

This time i thought contacted them via email and then the most worst part happened. Their reply and service is so pathetic that more than a month gone and they just keep saying one statement, let me quote that -

"greetings from whirlpool…!!!
We regret for the delay.
This is to inform you that we are discussing your concern with our concerned department and we will get back to you whit the final solution.
Hence, we would request you to kindly co-operate with us.
Thanking you and assuring you of our best services and attention at all times."

They are discussing the concerns for more than a month.

So, my honest suggestion is at-least don't go for whirlpool products. They have already lost their good-will and service is becoming more and more pathetic day by day.

I am sharing my experience to make other people aware, let these type of companies know that they can't fool people in india anymore in this media awareness era.