[Resolved]  Whirlpool India — whirlpool washing machine catches fire in off mode

Address:

Patna, Bihar, 800011

I had bought a whirlpool washing machine model no.13388 white magic 123 700h sometime in oct-2011

We have the usual practice of leaving the machine plugged into the socket but switched off after use

On 25 march at moring 3 am after almost 5-6 yrs o[censored]sage it suddenly caught fire around the middle of the night in off mode. It tripped the electricity. Fortunately, as i was awake,. To my surprise i came out of room and show thick black smoke fuming out of baranda. I was shocked to see the washing machine ablaze and for a second was motionless as to what to do. The fire left our entire baranda including its wall to wall, ceiling including the entire painting in a damaged condition and our water purifier has also burned.

It could have caused irreparable loses/causalities risking our entire house to catch fire had i not been awake that night and taken evasive action to stop fire.

What to registered a complaint with whirlpool as this could have risk of family members life. Want strict action towards whirlpool company. Want replacement and compansation losses.

Regards
Abhishek
Banti. [protected]@gmail.com
[protected]