[Resolved] Whirlpool India — whirlpool washing mechanic service issue

Surya Mys

from Bengaluru, Karnataka

Address:	Mysore, Karnataka, 570022
Website:	[email protected]

Hi,
This is chaitra from mysore karnataka i had as washing mechanic of whirplool which had a problem on last 7 months back i called whirlpool authorized service center srikasra services mysore and got repaired and they charged the bill amount of rs 3122 for bearing, starhub, oilseal s block, service charges, gst. Now i am getting the same problem technician visited and says the same parts to be replaced and says there is only 3 months warranty for the parts and says to take amc.
I request you to please rectify this please find the pic of service bill in attached file

Chaitra m
[protected]
Mysore
Karnataka

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Dec 1, 2018

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2018

Whirlpool India Customer Care's response Dear Surya,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.

Verified Support

Oct 27, 2018

Whirlpool India Customer Care's response Dear Surya,

We got it checked with the service team and confirmed that our service technician is going to visit at your place today to assist you with the appliance issue.

Regards,
Whirlpool Support.

Verified Support

Oct 31, 2018

Whirlpool India Customer Care's response Dear Surya,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.