Whirlpool India — whirlpool whitemagic f65 pe error code

Address:Bangalore, Karnataka, 560102

Hi i complained for my washing machine having pe error code in display your service guy replaced. The pcb board and charged me 4970 inr, how come the board is defective if it's showing a error code can't that be rectified, when i asked this question to service guy he did not respond it well and insisted to replace the board. I am really disappointed with the service also he did not shy me that he put a new board. Does this board is this much costly?
Sushant rawat - [protected]
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Hi Sushant,

Yes the Board is that much costly. I too recently paid the same amount i.e., Rs 4970/- 2weeks ago for the board to be replaced. Ironically the replaced Board was also defective - it showed PE for me while the Service Agent was available. I had a long conversation with him that this Board may have been defect prone but he assured me that my Voltage fluctuation is more due to this the New Board showed PE. He later pointed me out to get a Stabilizer installed and then this PE error will not appear.
I spent about Rs 3000/- more and brought a new Stabilizer as per the Service Agent, but the PE error just continued.
After too many attempts and quarrelling with Whirlpool office they agreed to come and check the Board since it was throwing PE error. Note: The replaced Board has 6 Months of Warranty and also Service Agent's visit Fee within same month is not required if the problem is not solved.
The Service Agent came to my house Yesterday (23rd Oct 2017) and kept insisting that the Voltage Stabilizer will only increase 15 volts and that the Machine requires 220 to 240 volts consistently else PE may appear and that it is not their responsibility.
I am having a NIGHTMARE - I am forced to REPAY again for what I have already paid and also purchased a Voltage Stabilizer as per suggestion from the Service Agent.

This PE error is not new to me - I faced this multiple times and that the Board Replacement happening now is for the Third Time.

I suggest all the Consumers in this Forum to Beware of the Cheap products that Whirlpool is making and tricking everyone to fall pray to spend a heavy price again and again every once in awhile.

Pay more and purchase a BETTER Washing Machines - Newer ever purchase Whirlpool.

Please let me know if one can file a Case against Whirlpool in CONSUMER COURT and get some help on the same?

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