Whirlpool India — Worst services and bad product

Address:

New Delhi, Delhi, 110025

Hello ;

Hope you are doing good!
I have no solution to my issues as now after service done by whirlpool service centre they had damaged my washing machine completely rather to eliminate issue.

Now its tub broken out and it was full of grease when it was delivered to me from service center. This grease cause to damage my cloth when it spin drum then its spread all over drum and damage costly cloth. However grease clean by myself from inside the steel drum but this grease was used on suspension road and outer part of drum wheich cant bee seen from naked eye. So improper work done by tech in service station.
Due to negligence of whirlpool this tub was not fitted properly during service and cause to tilted to one side, when spin it is giving irritating noise so the issue remain same even worsen now with tilted tub damaging mechanical stuff. They also removed foam on each side which used as cushion for drum. I also found that the suspension rods were changed by service center had lot of rust while my rods had no rust.

This negligence cause me to loose trust on whirlpool brand and asking to the company to "return full money of machine" or replace
With new one.

Its a big mental harassment and if it not resolved then i will go to the consumer court for this harassment/ negligence from company.

Pictures are attached for the above stated issues.

Summary :
This machine had issue since beginning reported as "leave stain after wash", ticket had opened in beginning days of purchase with customer care and tech who visited diagnosed faulty machine took copy of bill and assured me to replace the machine. But nothing happened later it started noise and improper washing was still a issue. This case was pending since long with no solution and gradually causing so much mental stress to me.

Thanks to expedite it and personally intervene into this issue.

Regards