[Resolved] Wildcraft India — Bag strap is not proper and behaviour of the shopkeeper was bad!!

[Resolved] Wildcraft India — Bag strap is not proper and behaviour of the shopkeeper was bad!!

N Nilonisha May 2, 2022 May 18, 2022 This thread was updated on May 18, 2022

My thought was that wild craft was one of the very good reputed brand. So I bought this bag( item I’d 12243, WIKI PACK 2 holo blue school bag) in march 2022, when I Started using this I was not satisfied with the bag (strap is sliding on my shoulder, so I always wanted to adjust it) and I have no time to complaint about this in direct.So last week when I got some time I went to the wildcraft showroom (forum Vijaya mall, Chennai)I didn’t get proper response and the behaviour of that particular shopkeeper was so rude..I was very disappointed about his behaviour…didn’t expect this kind of attitude towards the customer in a well reputed brand. (Note : I have a 5 year warranty card for this product) Hope my problem will be resolved asap! Was this information helpful? No (0) Yes (0)
Jun 18, 2022 Complaint marked as Resolved Wildcraft India customer support has been notified about the posted complaint. Verified Support May 18, 2022 Wildcraft India Customer Care's response Dear Customer, Greetings from Wildcraft! Please accept our sincere apologies for the inconvenience caused. We would like to inform you that kindly share with us the details given below: Customer name : Customer mobile number: Customer email id: Product Images: Invoice: Store name: Product name: We appreciate your understanding in this regard. For any further assistance, please write back to us. Regards, Customer Support team!
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