[Resolved]  Wildcraft India — Imprint Blue Bag 42021250

Address:

Wildcraft store Gopalan signature mall, old madras road bangalore

I had strap issue and a zip issue, as my bag is still under warranty period, I have submitted for a repair of my bag strap and zip. I got a call from the store where I submitted saying bag is not hygienic. (see the bag in photo, how else the bag which I use everyday for almost 4 years would be!)

And when I asked about ther specific reason what do they mean hygienic, they are saying due to COVID reasons most of the bags are getting rejected. I would like to know how COVID spreads thru bag? as I myself from a medical profession, couldn’t believe.

Even thou my bag is clean, company is trying to avoid giving service, disgusting. I would like ask company to resolve this issues at the earliest.