Wipro — Wipro Technology Alumni Portal issue.

I successfully registered to the alumni portal. When I click on the sign-in button and MF authentication is also successful, it is redirecting me to signup page i.e verification page to enter (Employee ID, Relieving Year and Relieving Month).
After entering the details it shows up this message: You are already a registered user. Please Sign In to proceed.
Already drop mail to alumni.[protected]@wipro.com and this mail id is not considerable.
Attaching snip for your reference.
Suggest on the above mentioned query .
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