Wish Net — Recharge Unsuccessful

Address:

Galsi, Purba Bardhaman

I completed my recharge process yesterday but still my internet is not working. The amount was deducted from my bank but wishnet self care transaction history is showing that no transaction has been done.
Please help me with this, I paid 588 rupees for bronze 25 pack. If you can't give connection then atleast give refund, I have my order details & upi reference no also.