Women'sstore.in — product return not being initiated

No one is responded to the mail's or the WhatsApp ... I want to return a product.. and get the refund at the earliest.. i have been trying to reach the what's app number and the mail I'd provided... not a single acknowledgement till now...I wonder what the team is upto... seems like a fake website. Waste of time shopping on this website... I want someone please respond and do the needful at the earliest... I want the refund as soon as possible.