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Wonderchef Home Appliances Complaints & Reviews

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Last updated Mar 14, 2023
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Wonderchef Home Appliances reviews & complaints page 2

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Glass of cooktop is broken within one week.when I cooked nothing it is broken.
Wonderchef Home Appliances customer support has been notified about the posted complaint.
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    Glass of cooktop broken within one week. What can I do.1 year glass warranty .so please exchange this
    Wonderchef Home Appliances customer support has been notified about the posted complaint.
    Hi! We are here to help you! Kindly register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Address:Y 502 Jalandhar heights society

      Dear sir. I bought ur products from Amazon because I trust you. As after use of one month this is in bad condition.
      +1 photos
      Sep 20, 2022
      Complaint marked as Resolved 
      Wonderchef Home Appliances customer support has been notified about the posted complaint.
      Verified Support
      Aug 19, 2022
      Wonderchef Home Appliances Customer Care's response
      Hi! We are here to help you! Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I had ordered 2 jars from Wonderchef website and both were leaking. I placed the complaint the very same day the products were delivered and the customer service assured a technician will come and check the issue and then return/exchange would be done. Its been over a month and no technician has come so far despite multiple follow ups. Customer service uselessly register’s a complaint each time and nothing happens thereafter. In todays online retail world, who waits for over a month to return a faulty product. Terrible experience with Wonderchef online shopping! Customer service should resolve the issues in a timely manner and not expect the customer to send them emails. Even after sending multiple follow ups, they are still checking why technician is not coming. Sheer wastage of money buying anything from Wonderchef.
        Sep 20, 2022
        Complaint marked as Resolved 
        Wonderchef Home Appliances customer support has been notified about the posted complaint.
        Verified Support
        Aug 19, 2022
        Wonderchef Home Appliances Customer Care's response
        Hi! Apologies for the inconvenience caused. Rest assured, we're here to help you. Please share your complaint ID along with your contact number so that we can help you further.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:UG floor Movenpick Phonix mall pune

          I have already log a complaint but still not any solution, I am get a too many ticket I'd from last 1 mont, your service provider automatically close a ticket after 4/6 day's
          We are not expect that from wonderchif international brand..
          This is my latest ticket id MA[protected], secret code 716. Our technician will contact you shortly. For warranty give bill copy,
          Hope we believe on you honestly like international brand, Hope you will not disgrantled us this time.
          Sep 20, 2022
          Complaint marked as Resolved 
          Wonderchef Home Appliances customer support has been notified about the posted complaint.
          Verified Support
          Aug 19, 2022
          Wonderchef Home Appliances Customer Care's response
          Hi Amol! Apologies for the inconvenience caused. Rest assured, we're here to help you. Please share your complaint ID along with your contact number so that we can help you further.
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            Address:Mangalore

            I purchased wonderchef OTG 19 IN 2 day before from mangalore, Karnataka. When I run the product, the timer setting is not working, .so please send service man.
            Wonderchef Home Appliances customer support has been notified about the posted complaint.
            Hi, we are here to help you! Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
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              Address:Sreekovil, Maruthorvattom, Cherthala

              The front glass of the oven exploded while baking a cake. No fire or other burns.
              +1 photos
              Jul 7, 2022
              Complaint marked as Resolved 
              Wonderchef Home Appliances customer support has been notified about the posted complaint.
              Verified Support
              Jun 04, 2022
              Wonderchef Home Appliances Customer Care's response
              Hi, we are here to help you! Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
              Verified Support
              Jun 06, 2022
              Wonderchef Home Appliances Customer Care's response
              Dear Sir,
              Kindly share your registered mobile number or contact number so that we can get in touch with you regarding your concern. If you have already registered service call . Kindly share the complaint number.
              Had registered a complaint regarding malfunction of a Wonderchef oven within the warranty period. Though I received an acknowledgement of the complaint, no action was initiated by Wonderchef and problem was not addressed. The complaint was listed as Resolved by Wonderchef in the website. Very much disappointed by the aftersale service of Wonderchef.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Wonderchef Nutri blend

                Address:Gurugram

                Bought it just one week ago and all I wanted to do was make a scoop of protein shake. Can't even do that! The rubber grip keeps coming off and gets badly tangled around the blade, and the lid gets loose ( despite closing it properly), leaking the content. First time, I thought that i had added too much liquid (350 ml of water), the jar capacity is 500 ml. I cut this this down to just 200 ml and it's the same story. Not just this, today the...
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                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                Address:Wonderchef,Powai

                The wonderchef nutriblend is in warranty period and have not been working since 2 months.The belnder always had some or the other problem since its purchase only.We have been calling the customer care for over a month they initially had sent a person to repair that but now the person is also not responding nor the customer care person are responding.earlier they kept on saying the part is ordered and we will repair it once the part arrives.but its more than a month now.how are we suppose to cook our food.we want someone to take action as soon as possible.
                Jul 10, 2022
                Complaint marked as Resolved 
                Wonderchef Home Appliances customer support has been notified about the posted complaint.
                May 23, 2022
                Updated by Riyaz thakur
                If your model of wonderchef nutriblend has a fault as it has been continuously showing problem in some or the other part.I need you to give us an exchange of that model itself
                Verified Support
                Jun 08, 2022
                Wonderchef Home Appliances Customer Care's response
                Hi Riyaz, this is not the experience we want you to have. We hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                  I bought Wonderchef Mixer Grinder 2 months back on 19th March through Amazon. Mixer stopped working from 28th April and complain to Wonderchef CC was logged on the same day.

                  Technician visited home and informed that the "POWER CABLE" is out of order and needs replacement. Since last 2 weeks, I am waiting for the Power cable replacement.
                  Wonderchef Home Appliances customer support has been notified about the posted complaint.
                  Dear Manila, please accept our sincere apologies for the delayed reply. We hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    I just bought a mixer 3 month ago.Hardly it runs 1 month and it’s motor get exhaust.When I complain to customer care they took away and give back to me in 2.5 month.I Cant understood for repair a motor they took 2.5 month.Such a bad experience
                    Jul 11, 2022
                    Complaint marked as Resolved 
                    Wonderchef Home Appliances customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 08, 2022
                    Wonderchef Home Appliances Customer Care's response
                    Hi Vikas, please accept our sincere apologies for the delayed reply. We hope your concern has been addressed. Kindly reach out to us via helpline number: [protected], or drop us an email at [protected]@wonderchef.in if your concern is yet to be resolved. Thank you!
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                      Address:malibu town

                      I have bought it last month and it stop working .
                      Wonderchef Home Appliances customer support has been notified about the posted complaint.
                      Hi Deepak, we are here to help you! Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
                      Hi Deepak, we are here to help you! Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Address:Dosti Oak D-1305, Balkum Thane 400608

                        I ordered Ruby black 3 burner Glass Cooktop from Treasure Retail Pvt Ltd on 9 April 2022 through wonderchef website. The product delivery keeps delaying with new dates every day. There is noone to speak with regarding status. WhatsApp Chatboat is not responding. No contact details of delivery partner provided.
                        I want to cancel my order and get refund my money.
                        +1 photos
                        May 21, 2022
                        Complaint marked as Resolved 
                        Wonderchef Home Appliances customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 20, 2022
                        Wonderchef Home Appliances Customer Care's response
                        Dear Sir,

                        Your order has been processed for refund, you will receive your refund within 4-5 working days.
                        Order Id:- WDCN369606
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                          Address:Siddha Pines, Rajarhat

                          Complain #WB[protected] logged on Mar 28th is still open. No technician visited my residence to check the appliance, but I got a sms that a spare part is required and order is placed on Mar 30th.
                          Wonder how talented are the technician appointed by Mr Sanjeev Kapoor that they can understand the problem even without checking the device.

                          Still waiting for anyone to visit physically to check the device, and the spare part is yet not received by them from the company after 2 weeks.
                          Wonderchef Home Appliances customer support has been notified about the posted complaint.
                          Dear Manila, we understand the inconvenience this has caused you and we are here to help you. Kindly note we have escalated your concern to the relevant department and we will do the needful at the earliest. Appreciate your patience and cooperation in the interim. Thank you!
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            I bought wonderchef nutri blend on 07may2021.

                            While purchasing the product it was mentioned the warranty is 2yr but when I claiming it for one of the jar blades which is not working, they are saying it was only applicable for 6 months .

                            Which you see is not mentioned anywhere while I have purchased this product ..

                            So request you to look into this as this is a fake advertisement for attracting customer.

                            You can reach me out on [protected]
                            Apr 11, 2022
                            Complaint marked as Resolved 
                            Wonderchef Home Appliances customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 11, 2022
                            Wonderchef Home Appliances Customer Care's response
                            Hi Deepanshu, we are here to help you! Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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                              Resolved
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              I had bought the chopper and its string stop working after 2 month. Please replace the product.
                              +2 photos
                              Apr 11, 2022
                              Complaint marked as Resolved 
                              Wonderchef Home Appliances customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 11, 2022
                              Wonderchef Home Appliances Customer Care's response
                              Hi Jasvi, we are here to help you. Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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                                The blender is not grinding and blending properly
                                Wonderchef Home Appliances customer support has been notified about the posted complaint.
                                Hi Kunthur, this is not the experience we want you to have and we are here to help you. Kindly share your registered contact and complaint number (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care on [protected] or drop us an email at [protected]@wonderchef.in and we'll assist you further with your request. Thank you!
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                                  Address:Mulund east

                                  The product is not working properly and jar is damaged
                                  Wonderchef Home Appliances customer support has been notified about the posted complaint.
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                                    Name : DEEPA HARLALKA
                                    Phone Number: 1 and 2 [protected]
                                    Full Address: 104 MANU COMPLEX NEAR SADHUBELLA SCHOOL ULHASNAGAR
                                    State and City: MAHARASHTRA AND ULHASNAGAR
                                    Pin code: 421001
                                    Product: Wonderchef Classic String Vegetable Chopper with 3 Sharp Stainless Steel Blade, Anti Slip Silicone, Compact, 1 Year Warranty White and Green
                                    Model No: B07L8VRLFN ( B07L8VRLFN )
                                    Date of Purchase: 05/Nov/2021br...
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                                    My wife purchased wonder chef nutri blend and when the product was delivered it was 110 v and 60hz frequency product which we cannot use in india. Due to covid we checked the product after 7-8 days. Immediately complaint has been registered and till now no action takes after several correspondence. Being a product with a face of chef Sanjeev Kapoor if you people are cheating people and after sales you will not support your consumer then kindly write that also on your website. Hope senior staff Will take action immediately
                                    Wonderchef Home Appliances customer support has been notified about the posted complaint.
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