[Resolved] Wonderchef Home Appliances — Faulty product delivered and pending return/exchange
I had ordered 2 jars from Wonderchef website and both were leaking. I placed the complaint the very same day the products were delivered and the customer service assured a technician will come and check the issue and then return/exchange would be done. Its been over a month and no technician has come so far despite multiple follow ups. Customer service uselessly register’s a complaint each time and nothing happens thereafter. In todays online retail world, who waits for over a month to return a faulty product. Terrible experience with Wonderchef online shopping! Customer service should resolve the issues in a timely manner and not expect the customer to send them emails. Even after sending multiple follow ups, they are still checking why technician is not coming. Sheer wastage of money buying anything from Wonderchef.
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Sep 20, 2022Complaint marked as Resolved
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Aug 19, 2022Wonderchef Home Appliances Customer Care's response Hi! Apologies for the inconvenience caused. Rest assured, we're here to help you. Please share your complaint ID along with your contact number so that we can help you further.