ADVERTISEMENT

[Resolved]  Wonderchef Home Appliances — Faulty product delivered and pending return/exchange

I had ordered 2 jars from Wonderchef website and both were leaking. I placed the complaint the very same day the products were delivered and the customer service assured a technician will come and check the issue and then return/exchange would be done. Its been over a month and no technician has come so far despite multiple follow ups. Customer service uselessly register’s a complaint each time and nothing happens thereafter. In todays online retail world, who waits for over a month to return a faulty product. Terrible experience with Wonderchef online shopping! Customer service should resolve the issues in a timely manner and not expect the customer to send them emails. Even after sending multiple follow ups, they are still checking why technician is not coming. Sheer wastage of money buying anything from Wonderchef.
Was this information helpful?
No (0)
Yes (0)
Sep 20, 2022
Complaint marked as Resolved 
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2022
Wonderchef Home Appliances Customer Care's response
Hi! Apologies for the inconvenience caused. Rest assured, we're here to help you. Please share your complaint ID along with your contact number so that we can help you further.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Wonderchef Home Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    392
    Pending
    21
    Resolved
    117
    Wonderchef Home Appliances Phone
    +91 22 6111 9888
    +91 22 3215 1148
    +91 22 3219 1488
    Wonderchef Home Appliances Address
    Supreme House, 7th Floor, Plot No. 94-C, Powai, Mumbai, Maharashtra, India - 400076
    View all Wonderchef Home Appliances contact information
    ADVERTISEMENT