[Resolved]  Wonderchef Home Appliances — Products not received


I have made two orders in wonderchef online. Wdcn381281 and wdcn 381298 on 24 th july..for some reason I didnot get my courier delivery. Very poor courier service. They returned the products to the seller. I contacted the courier they said they returned the products to the seller . Half of the amount I paid and I redeemed some reward points also... I called and complained the customer care service and also sent mail to care @ wonderchef. I've called almost daily the whole month and sent Morethan 25mails .till today I didnot get any reply from your side. What will happen to my money. If you refund what will happen to my reward points which I've redeemed...I am totally frustrated about your customer care. If you seen call history you can know...I facing a very difficult time since I forced my family to order.everybody is questioning me..pls do help.if you refund refund my reward credits also. Hope atleast this mail will find solution.1
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Sep 27, 2022
Complaint marked as Resolved 
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2022
Wonderchef Home Appliances Customer Care's response
Hi! Apologies for the experience. Rest assured, we have highlighted this to our team to look into it on priority and you will be contacted soon. Appreciate your patience & support.
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    +91 22 6111 9888
    +91 22 3215 1148
    +91 22 3219 1488
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    Supreme House, 7th Floor, Plot No. 94-C, Powai, Mumbai, Maharashtra, India - 400076
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