Wonderchef Home Appliances — refund amount not received

Address:

400067

I purchase dosa tawa from website and i paid online from account but i cancelled order after purchased so i ask for refund
I mail customer care next day morning i call them they provide different id i mail there also i received call they says we did not receive payment i give account statement details and every thing still no answer yet i give payment refrence no i provide mail screen shot received from you but still not received positive ans or payment
[protected]@yahoo.com
My mail id please help