Woodland — Cash paid but no details about product delivery

It's the worst experience from a well known brand like Woodland.have ordered a shoe via online delivery but it's not delivered yet. the customer care is not answering still.please give back my money back or respond to calls.order number is 2097988.
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    Woodland Address
    No 575, Near Post Office, D B Road, R S Puram, Coimbatore, Tamil Nadu, India - 641002
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