Woodland — damage and inferior quality

Address:

Sambalpur, Odisha, 76003

I am one of the regular customer of your company. I have purchased a pair of shoes from your shop named aero club sambalpur city centre mall, sambalpur against bill no. 201721eo33c00167 dated 15.07.2017` sorry to say that, after using the shoes for one week, the stich of the left shoe at front top got broken and one can see through that part inside out. I returned for repairing to your shop. I got the repaired shoes after 3 to 4 week. I started using the shoes normally. After using it for ten days, the stich again came out at the same place. I again went to your shop on 14.09.2017, requested him humbly to replace the same with new one as it has again failed at the same place. I was assured by the shopkeeper that he will send it to the company and will get the new one from the company by claim no.6 (Six) dated 14.09.2017. I received cell call from your shop on 04.10.2017 that please collect your shoes as it has got repaired. I was shocked to hear as it has to be replaced by the new one as it has damaged two times at the same place.
Everbody knows about the name and fame of the company as it is a big fame company. But this service shows that how people are made fool by you. I have not taken the delivery till now from your shop. Again i want to bring in kind notice that i have spent hard earned money.
I request you to please contact your shop and replace the shoes as soon as possible otherwise you keep it as diwali gift from my side.
Arvind kumar verma
Aditya birla group
Sambalpur.