Woodland — damage shoes

Address:

Hoshiarpur, Punjab, 146001

Suddenly shoes damaged mob no is [protected] this shoes purchased from manali mall road. I wore this shoe 5 -6 times. I am the regular customer of woodland from last 10 years and i had never this type of problem in shoes before. I am annoying with your this article aa well as brand also. Kindly solve my problem and photo of shoe is attached and video herewith.