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Woodland — Exchange of Shoes due to Inappropriate Size

Few days ago, I ordered "Excursion DNAVY shoes" and today I have received the order, however, I want to exchange the shoes due to the large size.
I placed the order for Euro Men size 41 but now I would need Euro Men size 40 of the same item, please assist on this as I'm not able to raise the exchange request from Woodland website:

Below are the order details:

Placed On: 08/Jan/2022
Order No: OR-2363370
Excursion DNAVY: FGC[protected]A017

Let me know if you need more information.
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