Woodland — no refund on cancelled order-or 2067700

I have placed an order no. Or-2067700 on 11.08.2020. However, on receipt of the confirmation from woodland, i found that the phone number of the recipient seems to be missing a digit in both shipping and billing address. I tried calling the customer care, a zillion times. But nobody is picking up.
Thus, i had to cancel the said order since i was unable to reach your customer care team after repeated calls and follow-ups.
Kindly assist in this regard. Please refund the amount as i am not interested in buying from woodland website ever as it has been such an inconvenience.
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Woodland customer support has been notified about the posted complaint.
Aug 12, 2020
Updated by priti_yadav
Either cancel this order and provide refund, or update the recipient phone number without cancelling the order. Just update me accordingly.
Aug 12, 2020
Updated by priti_yadav
The Customer Care number is 24* 7 a BUSY NUMBER, I have been repeatedly calling since yesterday and not even once has my phone ever been connected to a Customer Care Representative, it is really surprising and shocking considering Woodland is such a big brand. Neither have I received any confirmation email from Woodland on my email compliant. Its honestly such an hassle as one has already paid money and is waiting endlessly. All I wanted was to get my issue resolved by speaking to Customer Care Representative, nobody is interested in posting complaints online.
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