Woodland — Sole replacement

Sir,
I'm a Woodland customer for about 10 years. When in case of buying shoes I never had to go for any other brands since Woodland products always served the best for me. But since some time I have an issue with the sole(only the soles, the rest leather always remain brand new) of my shoes getting worn off very soon.
I'm having Woodland GC2336116CAMEL, and Woodland FGC[protected]B009 and I want the company to help me with purchasing the soles for both these shoes. I've enquired in the woodland store here, But they gave a response that soles can't be replaced. I think that's not a fair reply to the customer.
Hope Woodland would help me with this.

Chandan Aekanath.
Calicut, Kerala
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