[Resolved]  Woodland — Woodland Shoes-Patches on skin and sole damaged

I am a regular customer of your company from the last so many years. I never had any problem or the complaint earlier while using ur products.

But this time I have a worst experience, I purchased a pair of shoe from your store and have hardly used it only twice but after using the same there are some patches on the upper part of the pair and the sole of the same is damaged from many parts. I tried to contact you on ur customer care number [protected] many many times but couldn't reach you, every time they say that all the representatives our busy, call after some time.

I am attaching the picture of the one shoe of the pair purchased.

Pl. reslove my problem and find the solution for the same.
The details of the shoe:-

Art No:- lLS1797115
Beige-40 (26.50Cm)