Woodlands — shoe defect before and after deep scratch made during repairing in reliance foot print woodland after unethical behaviour

Address:	Indore, Madhya Pradesh, 452010
Website:	www.woodlandworldwide.com

Sir

I want to replace shoes which i have purchased from malhar mega mall (Beside c21 mall) indore reliance footprint woodland on 5 april 2018. I went 3rd time for repair. Problem was that binding less are 3 times cut automatic by metal hooks of lace. And for protection of sole by thread which are continue pulling and loosing. And i got deep cut by using screw tighter driver. When i went for repair that problem reliance boy used a screw driver for repair and by fault he deep scratched on my shoe i want return me shoe i have purchased on 4000 rate in policy of 3 months warranty. Scratch size is 3 cm long and 3-4 mm deep in left shoe.
I have complaint 3 times in reliance footprint but not got solution yet from there. And they gave me shoe less pair of another shoe not available in store their. And told to not replace but 1st during buying they told if any issue it will replace in 3 month after 3 month it will service life time policy.. I dont know anything i want return can not wear a waste shoe without any offer in 4000 offer.

I m sending 3rd time lace cut pic deep scratched on left shoe. And purchased bill is attached

Kindly solve my problem i want returns or replace if it will not solve i will take strict action on this case.

Regard
Shubhendra tiwari
[protected], [protected]
Email -
Tiwari. [protected]@gmail.com
Shubhendra. [protected]@yahoo.com